The development of remote work during the COVID-19 pandemic, the widespread use of modern technology in the workplace, and hiring employees from all corners of the world – all these phenomena have led to the emergence of the term “digital workplace” and the creation of an organizational culture based on digital solutions. Regardless of the industry, such tools are leading the way in the labor market today. Therefore, it’s worthwhile to stay in the know about the recent trends that are shaping modern work environments. This article looks at the most important ones in 2023. Read on to find out more.

4 top digital workplace trends – table of contents:

  1. Increased use of AI
  2. Mobile-optimized workplace
  3. Extra care for cybersecurity
  4. Cloud-based collaboration software
  5. Summary

Increased use of AI

The interest in artificial intelligence continues to grow. More and more people believe that AI-powered solutions will take away jobs as they can perform tasks faster and deliver better results. However, we should incline to the view that the development of AI will increase the demand for employees who can make use of it effectively.

In fact, AI tools have been created to automate the processes and ease the workers’ workload, and not to do all the work for them. AI is already being used in marketing, recruitment, data analytics and customer service, optimizing costs and speeding up processes. Its popularity, in these and other industries, will undoubtedly grow in 2023.

digital workplace

Mobile-optimized workplace

Remote work in 2023 is no longer a trend or novelty in the labor market, but an expected or sometimes even required form of employment by employees (especially the youngest ones in the market) after the COVID-19 pandemic. Companies across industries are already well aware that the people can be equally effective at home as in the office, generating lower costs.

Employees, in turn, know how many benefits working from home brings and how much time they can save thanks to it. It appears that remote work isn’t going anywhere and employees will continue to use mobile technologies, so more and more applications will be created to support them in their daily efforts.

Extra care for cybersecurity

Creating a digital workplace comes with a number of benefits for companies across industries, but it is not free of risks – especially those related to cybersecurity. After all, the more digital solutions we use, the more company data we put online, exposing ourselves to various types of cyber attacks (including phishing, ransomware, denial of service or man in the middle), especially when dealing with employees who know very little about data protection.

It is predicted that in 2023, companies will put more emphasis on cybersecurity by installing the necessary software. What is more, they are also likely to be concerned with creating proper security procedures, hiring cybersecurity specialists or outsourcing their security tasks.

Cloud-based collaboration software

The spread of remote work required providing employees with a comfortable environment to do their job from anywhere in the world. All sorts of cloud-based solutions (Zoom for communication, Firmbee for project management or recruitment, Google Drive for storing and sharing files) have been helpful in creating a digital workplace.

In 2023, the trend of creating software aimed at streamlining specific processes will definitely continue, and companies will try to outdo each other in designing solutions, also those based on AI, which better meet their remote workers’ needs. Organizations that decide to implement modern digital solutions sooner will undoubtedly stay ahead of their competitors, ensuring a better experience for remote employees.


A dynamic growth of technologies is transforming the modern job market, which now heavily relies on digital solutions. Adapting to new conditions forces companies to follow the trends mentioned above, especially when it comes to using artificial intelligence and streamlining remote work with collaboration tools.

At the same time, working in the digital workplace pushes employees to develop such skills as creativity, flexibility and the ability to learn quickly, which are essential when dealing with modern technologies. Only this will let companies in various sectors keep their strong position in the market, and be an attractive workplace in the eyes of potential candidates.

Read also: Addressing passive aggression in the workplace.

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Top 4 digital workplace trends to watch in 2023 nicole mankin avatar 1background

Author: Nicole Mankin

HR manager with an excellent ability to build a positive atmosphere and create a valuable environment for employees. She loves to see the potential of talented people and mobilize them to develop.