What is device as a service (DaaS) and how can it benefit your business?

Outsourcing has become a popular trend in modern business management due to the increasing costs associated with employing staff and running a company. Using services of external entities that specialize in particular areas are now a tempting option for businesses looking to reduce their expenses. Therefore, outsourcing opportunities have emerged in several industries and taken on new forms. One of them is device as a service (DaaS), which lets companies lease IT equipment, rather than purchasing it. In this short blog post, we’ll explain in more detail what DaaS is, and elaborate on its benefits. Read on.

What is device as a service (DaaS)? – table of contents:

1. What is device as a service (DaaS)?
2. What are the benefits of device as a service (DaaS)?
3. Summary

What is device as a service (DaaS)?

Not so long ago, businesses signed lease agreements to acquire company phones, laptops, and mobile devices. This allowed them to use the equipment for a specified period of time without actually buying it, while paying monthly fees. Nowadays, the device as a service (DaaS) model is becoming more and more popular, where outsourcing companies provide the necessary equipment to their clients.

Just like in the case of leasing, there’s no need to purchase it. However, this solution goes one step further – the service provider handles not only the delivery of the devices, but also the comprehensive management of their lifecycle, including maintenance, repair, replacement, and troubleshooting.

Device as a service is a model that is usually used within a purchased subscription or agreement. Such IT support covers all company equipment – both located in the office and used by remote employees. Moreover, companies that offer DaaS typically provide personalized IT management services that are tailored to the specific needs of the enterprise. It is worth noting that some of these companies only offer physical devices, while others also provide software solutions, including software as a service (SaaS).

What are the benefits of device as a service (DaaS)?

Undoubtedly, one of the greatest advantages of operating in the DaaS model is easing the workload in the IT department. This frees up valuable resources that can be redirected to other areas of the company, such as cybersecurity, which is a pressing issue for many businesses. By outsourcing the selection and maintenance of devices to specialists, organizations can ensure that their employees have access to the latest and most reliable technology, without having to invest large amounts of money upfront.

There are several other benefits related to the use of DaaS, and they include:

• flexibility to adjust the number of devices based on demand without individual control or downtime, ensuring uninterrupted workflow,
• quick resolution of technical issues as employees don’t have to wait for the IT department to address their problems,
• predictable monthly expenses, which significantly facilitates managing the company budget.

Summary

Modern businesses rely heavily on electronic equipment, such as laptops, phones, and other mobile devices. As they can be quite costly, it’s not surprising that many companies decide to use the DaaS model, which helps them optimize costs, streamline IT management, and enjoy other above-mentioned benefits. If you want to improve the processes in your IT department, considering DaaS may be a wise choice.

Read also: How to become a web application analyst? – tasks, skills and salary.

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